Salesforce services we offer:
We have a team of over 20+ Salesforce experts, including Solution and Technical Architects, Developers, and Administrators with experience in Sales, Service, Community, Marketing, Health, IoT, Commerce, Financial Cloud, Lightning, Lightning Web Component, Field Service Lightning, Financial Force, Custom App Development, Salesforce CPQ, Einstein Analytics, AppExchange app Development, Salesforce Mobile App, Chatter, and Pardot.
Consulting
Salesforce consulting services are intended to help you with sales, marketing, and customer care. We leverage our extensive CRM consulting knowledge to assist businesses in professional services, retail, IT, manufacturing, finance and banking, healthcare, and other areas reap the benefits of Salesforce implementation.
Implementation
Salesforce Cloud Solution deployment as per business requirements or migration/transition from any traditional CRM to Salesforce.
We remove obstacles, eliminate bottlenecks, give a cost-effective operation, and decrease risks fast while adopting CRM solutions.
In Salesforce implementation, we include the following steps:
- Project Visioning and Discovery
- Cloud Sales, Service, Marketing, and Community Configure and personalise your system according to your preferences (Development)
- Identifying Integration Platforms for Data Migration
- Support, training, and documentation are all available.
Configuration & Customization
Taking use of Salesforce’s customising possibilities to meet business needs.
Modifications are made using default tools or bespoke development, depending on your company needs.
We can assist with the following settings and personalization:
- Custom Fields, Objects, Records, Reports, and Dashboards are all examples of custom fields.
- Business Rules Should Be Incorporated
- Workflow, Apex, and Trigger Bulk Data Processing automate and repeat tasks.
- Email Templates That Are Unique
- AI Einstein
Custom App Development
The stages we take when building any application are as follows:
- Business or Requirement Analysis
- Strategizing
- Design and Development
- Prototyping on Force.com
- Necessary Integration
- Quality Assurance and Testing
- User Training
- Product Launch
- Post launch Support
Integration
Salesforce integration services strive to integrate Salesforce products to your other business-critical systems in a smooth manner.
Salesforce integration makes it possible to:
- Connect the front office with the back office (sales, marketing, and customer service) (accountant, production and logistics departments).
- Completely automate corporate procedures.
- Allow sales reps to use the Salesforce interface to obtain the capabilities they require.
- Streamline the user experience by using a single authentication method across all tools.
- Get a 360-degree perspective of your customers.
- Consistently provide a positive client experience.
Support
Additional enhancements are necessary after deployment, and we give ongoing assistance and advise for the best results across a variety of industry verticals, including:
Salesforce CRM Support is available 24 hours a day, 7 days a week.
- Maintenance
- Data Management
- Custom Development
- User Support and Assistance
- Help Desk
- Troubleshooting
- System Evolution
Oracle NetSuite
For every company, implementing an integrated business management system can be a difficult undertaking. For transactional efficiency and improved decision-making, a consistent set of applications is essential as the business grows. MB CLoud9’s NetSuite professionals can help you with a strategic review and a smooth NetSuite setup for your company.
NetSuite Implementation and Consulting
Implementing NetSuite ERP is a significant procedure that demands the right expertise and a team of professionals, regardless of your field.
To ensure that schedules are met, we use a multi-phased methodology for NetSuite implementations:
- Plan
- Analyse
- Build
- Deploy
- Optimise
NetSuite Integration
MB Cloud9 helps you get more value out of NetSuite by successfully integrating it with other systems. This allows you to make better decisions with the most accurate and up-to-date data.
Our integration expertise can assist you in seamlessly connecting NetSuite to SaaS applications, databases, Enterprise applications, and other systems.
NetSuite Customization
MB Cloud9 will assist you with any bespoke functionality that is not accessible out-of-the-box with your NetSuite deployment.
You’ll have access to highly skilled engineers at MB Cloud9 who know how to plan and implement successful ERP solutions.
NetSuite Support
MB Cloud9 continues to increase its skills in helping your NetSuite deployment, from troubleshooting to technical counselling.
We believe that deployment marks the start of the next stage of performance. A support contract in place can help you realise NetSuite’s full potential and get the most out of the platform